Terms and Conditions This website is operated by Designer Fabrics Online. Registered office: Chapel House, Middleton By Youlgrave, Bakewell, Derbyshire. DE45 1LS. Purchase of Products 1. Browse our online shop and add to the shopping cart any item you wish to purchase. Once you have selected all of the items you wish to purchase, precede to the customer information screen and enter your details. 2. Once you have entered the required customer information click the ‘Order’ button and you will be transferred to the PayPal website for payment (you will be transferred back to this website after your transaction is complete). 3. All payments are taken through PayPal online payment system which accepts payment from an existing PayPal account or all major credit or debit cards. 4. Once your order is placed, you will receive a notification email to the email address supplied. If you do not receive a notification email please contact us by email immediately. 5. Please note that this is a notification email only and that a formal confirmation invoice will follow once the details of the order and payment have been confirmed. This invoice will act as confirmation of an agreement between Designer Fabrics Online and yourselves. Cancellation Right 1. Under the regulations of distance selling, you have the right to cancel the contract at any time up to 7 working days after delivery. 2. To do so you must send us an email at Info@Chapel-Cottage-Fabrics.Com within that 7 day period. We will then contact you to arrange collection. 3. Please take all reasonable care to re-package any goods for return. No refund can be given for any goods which have not been packaged correctly. 4. The value of the goods paid by you, to Designer Fabrics Online, will be refunded less a 25% restocking charge, within 30 days. Delivery charges will not be refunded including any collection charge. 5. Fabrics cut or used or any other processes applied cannot be returned. Please advise your curtain maker/upholsterer etc to fully check through fabrics for any faults before they are cut into. Fabrics should also be measured before any secondary processes begin. Returns Policy 1. Any goods received by you which appear to have been damaged in transit must be signed for as damaged. 2. Damaged or faulty goods must be returned within 28 days of delivery. 3. You should contact Designer Fabrics Online at Info@Designer-Fabrics-Online.Com to inform them that an item(s) is damaged at so that we can arrange collection. 5. In accordance with our refunds policy, if you are returning goods due to a fault or damage we will refund the delivery cost and product cost in full. A refund will only be given if the item is found to be faulty, damaged or incorrect. 6. If you return a damaged or faulty item from an order consisting of more than one item we will only refund you the cost of that item and its delivery. 7. Please take all reasonable care to re-package any goods for return. No refund can be given for any goods which have not been packaged correctly. Privacy policy and data protection 1. Designer Fabrics Online do not disclose buyers’ information to any third parties other than for delivery purposes. Information supplied by you 1. When you place an order, we will require your name, address and e-mail. 2. The information you supply to us will be treated with highest level of confidentiality and stored in a secured database. 3. We comply fully with all applicable Data Protection and consumer legislation. Use of Cookies 1. If your internet browser is set to reject cookies you will not be able to use our online store. 2. These cookies do not store any personal information relating to your credit card. 3. Data collected from this site are to fulfil customer’s orders and to disclose information to third parties for delivery purposes. Tax Charges 1. All invoices to customers outside the EU will be invoiced without Vat. 2. Vat registered customers inside the EU who do not wish Vat to appear on their invoice should contact us with the appropriate details. 3. The customer will be responsible for any duties incurred. Product Availability 1. If your item is out of stock we will inform you by e-mail and then give you the option to cancel this order or keep on back order. 2. Orders on back order will be despatched as soon as stock becomes available.   Delivery 1. Orders inside the UK will normally be delivered within ten business days. International orders can take up to three weeks. 2. All orders will need to be signed for so it is important to give an address where this is easy to do.